Contact Us

Whether you have product inquiries, order questions, after-sales needs, or any valuable suggestions for triedict.com, please feel free to contact us through the following methods. Our customer service team is available from 9:00 AM to 6:00 PM (North American time) on weekdays, striving to provide you with a satisfactory response within 24 hours.

- Customer Service Email: service@triedict.com (Recommended for prioritizing this option, as it facilitates communication records and quick problem identification)

- Online Customer Service: After logging into triedict.com, click the "Online Consultation" icon in the lower right corner of the page to chat with customer service in real time.

- Feedback: You can submit relevant content in the "My Account - Feedback" section of the website. We will review and process each submission carefully.