Privacy Policy

Triedict.com highly values your privacy. We will strictly adhere to this policy in collecting, using, and protecting your personal information to ensure your information security and legal rights. This policy clearly informs you how we process your information and your related rights.

Types of Information Collected

Account Registration Information: When you register a Triedict account, we will collect your name, email address, mobile phone number, password, etc., for identity verification and account management;
Order Information: To complete transactions, we will collect your shipping address, contact number, payment information (only for transaction verification, not storing the complete payment password), etc., for order processing, shipping, and after-sales follow-up;
Browsing and Usage Information: We collect your browsing history, search content, and product favorites information on the website through legal technical means (such as cookies) to optimize website experience, personalized recommendations, and product improvements;
Communication Information: When you contact customer service, we will retain your communication content and related evidence to handle your issues and ensure service quality.

Purpose of Information Use

To provide you with core transaction services such as product purchase, order processing, logistics and delivery, and after-sales service; for account security verification, preventing fraud and ensuring your transaction security; to provide you with personalized product recommendations and promotional notifications based on your browsing and purchasing habits (you can turn off personalized recommendations in your account settings); for website function optimization, product development, and market analysis to improve our service quality; and for other lawful purposes with your explicit consent.

Information Protection Measures

We employ multiple security measures, including encryption technology, access control, and security auditing, to prevent your personal information from being leaked, tampered with, or misused; only authorized staff can access your personal information and must adhere to strict confidentiality obligations, and will bear corresponding responsibilities for any violations; we will not sell your personal information to any third party unless we obtain your explicit consent or it is necessary to comply with laws and regulations, maintain public interests, and protect your legitimate rights; if your information is leaked due to third-party services (such as payment platforms or logistics service providers), we will assist you in pursuing the third party's liability, but will not bear direct responsibility.

Your Rights

You can log in to your account at any time to view, modify, or supplement your personal information; you can apply to cancel your account. After your account is canceled, we will cease using your personal information and delete or anonymize the relevant information within a reasonable period (except where required by laws and regulations); if you believe that our collection or use of your information involves any violation, you can contact us through our customer service email address, and we will promptly investigate and handle the matter.

This Privacy Policy may be updated according to business development and changes in laws and regulations. The updated policy will be prominently displayed on the website and will take effect upon publication.